The RCM should begin pre - patient’s arrival. After the appointment is made, the patient’s insurance information needs to be verified. Because insurance information can change at any time, even for frequent patients, it is very important for us to verify member’s eligibility each and every time services are rendered. There are many benefits to obtaining pre- patient’s arrival.

What is the effective date of the patient’s policy?

• Is the coverage currently active or the diagnosis, procedure, treatment, or visit covered or there any limitations or policy exclusions?
• Should the procedure require prior authorization or predetermination?

That is where we help you. We would like to do for you. We assure you get payment for the services you are about to do before the patient is seen.